Payments & refunds / অর্থপ্রদান ও ফেরত
Train Kothay? access
This release does not sell tickets, physical products or premium plans, and does not collect a purchase payment. There is no in-app order to return or purchase charge for us to refund. Advertising does not require you to pay.
Railway tickets
For a ticket bought elsewhere, request cancellation or a refund through the original seller or the official railway booking service. Their current terms decide eligibility, fees and timing. We cannot cancel or refund a railway ticket.
Unexpected payment request
Do not pay a person claiming that payment is needed to unlock your lost property or improve your reward ranking. Send an in-app support request if you see a misleading payment claim.